Knowledgebase: Enterprise Cloud Email
Configure Domain Name MX Settings

MX and Autodiscover Records

Every domain name has unique settings that allow you to register it at one company while hosting email and websites at another. For Drundo to host your email, you will have to "point" the MX records portion of these DNS settings to our email servers. In addition, you need to setup an autodiscover record so that users can easily configure Outlook using only their email address and password.

Contact your domain registrar and request the following change to your MX and autodiscover records. Or, if you have access to your registrar’s control panel for your domain, you can make these changes yourself.

MX Records

First Mail Server:

mx1.emailsrvr.com (preference 10)

Second Mail Server:

mx2.emailsrvr.com (preference 20)

Hostname*: 

@

Record Type:

MX

Address:

mx1.emailsrvr.com

Priority or Preference:

High or Low

*No Hostname, but @ is a common notation to describe the domain itself.

 

Autodiscover Record

 

Hostname*: 

autodiscover

Record Type:

CNAME

Address:

autodiscover.emailsrvr.com

TTL:

86400 (if Required)


 

Since it typically takes up 24-48 hours for the MX and autodiscover record changes to take complete effect, you may want to make this switch during non-business hours or when email activity is light.

SPF records

The Sender Policy Framework (SPF) record is a DNS record designed to combat and reduce spam for your domain. SPF records helps mail servers identify unauthorized use of your domain in the form of forgeries (spoofing). SPF records also help improve your email deliverability rate by preventing the email that you send from landing in a recipient’s spam or junk mail inbox.

 

Hostname Time to live (TTL) Record type Destination
Blank or @ Lowest possible TXT v=spf1 include:emailsrvr.com ~all

 


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